Privacy Policy for https://qualified-boiler-engineer.vibereports.co.uk
Introduction
Welcome to the online platform of Qualified Boiler Engineer (hereafter referred to as “we,” “us,” or “the Company”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy and data protection at all times. This Privacy Policy outlines how we collect, utilize, and safeguard your personal information in accordance with various international privacy laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.
Scope
This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, services, and products offered under the Qualified Boiler Engineer brand. However, please be informed that this policy does not extend to third-party platforms or services accessed through links or integrations on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
This Privacy Policy guides your interactions with us in the following scenarios:
- Utilizing our applications and services as an authorized user.
- Visiting our websites that refer to this Privacy Statement.
- Engaging with communication channels initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect various types of personal data, which can include:
- Account Information: Details related to your user account creation and management, including usernames, passwords, and profile settings.
- Payment Information: Credit card details, billing addresses, and payment transaction records required for processing purchases or subscriptions.
- Financial Information: Financial data related to transactions, budgeting tools, or investment options provided by our services.
- Purchase Information: Records of products or services purchased, including order history, quantities, and delivery preferences.
- Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
- Location Data: Geolocation information provided when you use our services on a mobile device.
- Feedback: Opinions, reviews, and comments shared by users regarding our products or services.
- Social Media Information: Publicly accessible data from social media platforms when users choose to connect their accounts with ours.
- Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.
We collect this data through multiple sources: user inputs during registration or profile creation, interactions with our services, automated tracking technologies (such as cookies and device fingerprinting), and information provided by third parties who assist us in delivering services.
Cookies
We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve various functions:
- Strictly Necessary: These cookies enable core features of our site, such as login, language preferences, and account management.
- Preference: They remember your settings and customization choices to provide personalized content.
- Analytics: Used by analytics providers to track website performance, user behavior, and gather statistics, helping us improve our services.
Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their cookie preferences.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are no longer applicable or required by law, we securely delete or anonymize the data. Our retention periods may vary depending on the type of data and the specific legal requirements in our jurisdiction.
Security Measures
We prioritize the protection of your personal data through robust security measures:
- Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information remains confidential.
- Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
- Regular Audits: Regularly reviewing and updating our security practices ensures compliance with industry best practices and legal requirements.
Children’s Privacy
We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take prompt action to delete it.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
- Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
- Restriction: You may limit our processing of your data in specific situations.
- Portability: You have the right to receive your personal data in a structured, commonly used format.
- Objection: You can object to the processing of your data for certain purposes.
- Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
To exercise any of these rights, please contact our Data Privacy Team via the details provided below. We will respond to your request in accordance with applicable laws.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Information
For any questions, requests for access to or deletion of personal data, or if you wish to exercise your rights as outlined above, please contact us:
- Email: [email protected]
- Postal Address: Qualified Boiler Engineer, Privacy Team, [Street Address], [City], [State/Province], [Postal Code], [Country]